Reservation and Cancellation Policy
- You should pay the 100% of your reservation upon your booking.
- You can cancel your reservation at least 45 days before your arrival. In these case, we return your total payment during 14 days from the cancellation day.
- If you cancel your reservation less than 45 days prior to your arrival, or you will not arrival, we will keep the deposit.
- For every prepaid 6 days of reservation, we offer you discount which has been calculated in the price. This is not combined with other offer. In case of two offers, you should keep the best for your stay.
These are some useful info which will facilitate your stay in our apartment:
1. Parking places located with signs.
2. Τhere is an electric hot water boiler, which is activated by the fusebox at the wall next to the main door on the first floor. Turn on the fuse 30 minutes before use your bath and turn it off currently before use your bath.
3. There is a free wi-fi network. The name is “helios-epirus” and the password will send you by sms upon your arrival.
4. TV are SMART
5. Quiet hours: 00:00 – 08:00 and from 15:00 – 17:00.
6. There is a security camera that supervises the entrance to the building.
9. You are not allowed to take the laptop out of the apartment.
10. The keys of every room and the apartment are received from the box located at the entrance of the apartment and each room as well, using the code you receive by sms upon your arrival.
11. You should use all electrical appliances and household equipment carefully. If it is found on that damage which occurred during your stay, you may be charged for their repair.
Cancellation Policy: If the reservation is canceled more than 42 days before arrival, the deposit will be refunded. If canceled up to 42 days before date of arrival, the deposit will be non-refundable.
If your reservation was made with a non-refundable rate, then the amount is not refundable under any circumstances. If your reservation was made through a reservation platform, then the platform’s accommodation policy applies.
For any clarification or help, you can call +30 6956487787.